LEGAL
Privacy Policy
Last updated: March 2026. This policy is a structural placeholder and should be reviewed by qualified legal counsel before publication.
1. Information We Collect
We collect information you provide directly through our contact form (name, business name, email, phone number, industry, and message content). We also collect data through cookies, analytics tools, and AI voice interactions.
2. How We Use Your Information
We use collected information to respond to inquiries, provide our AI voice receptionist services, improve our platform, and communicate with you about our services.
3. AI Voice Interactions
Calls handled by our AI voice receptionist may be recorded for quality assurance and service improvement. Callers are informed that they are interacting with an AI voice agent.
4. Third-Party Services
We use third-party services including ElevenLabs (AI voice technology), Google Analytics (website analytics), Meta Pixel (advertising), and Cal.com (scheduling). Each service has its own privacy policy governing data handling.
5. Cookies and Tracking
Our website uses cookies and similar technologies to analyze traffic and improve user experience. You can control cookie preferences through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have rights under GDPR, CCPA, or other privacy regulations including the right to access, correct, or delete your personal data.
8. Contact
For privacy-related questions or requests, contact us at hello@kenavox.com.