LEGAL
Terms of Service
Last updated: March 2026. This policy is a structural placeholder and should be reviewed by qualified legal counsel before publication.
1. Service Description
KenaVox provides AI-powered voice receptionist services for home services businesses. Our AI agents answer calls, book appointments, and deliver call summaries on behalf of your business.
2. Account Responsibilities
You are responsible for providing accurate business information during onboarding, maintaining the security of your account credentials, and ensuring that your use of the service complies with applicable laws.
3. Payment Terms
Payment terms are established during onboarding. All plans are billed monthly. Pricing is subject to change with 30 days notice.
4. Service Limitations
Our AI voice agents are designed for common business interactions. They are not a replacement for emergency services (911). KenaVox is not liable for missed calls due to network outages, carrier issues, or force majeure events.
5. Limitation of Liability
KenaVox provides the service 'as is' without warranties of any kind, express or implied. Our liability is limited to the fees paid for the service in the preceding 12 months.
6. Termination
Either party may terminate the agreement at any time with 30 days written notice. Upon termination, call forwarding will be deactivated and your data will be retained for 90 days before deletion.
7. Governing Law
These terms are governed by the laws of the State of Florida, United States.
8. Changes to Terms
We may update these terms from time to time. Material changes will be communicated via email at least 30 days before taking effect.